Product Warranty

Australian Made Stainless Steel, made to the highest quality standards. Nekeema manufactures on site from locally sourced materials.

Nekeema products are fit for purpose that comply with the Plumbing Code of Australia. Our products meet all relevant Australian standards.  

Product Garuantee

All products supplied have a 10 year product Guarantee. Nekeema provides stainless steel that is either 304 or 316 grade. MTC are available upon request.

Product Care

Stainless steel is a corrosion resistant material that does not need any additional surface protection to enhance their appearance and durability. Any domestic stainless steel cleaner just ensure they do not contain any acid. For any stubborn marks you can use a non abrasive scourer with warm soapy water. Rinse all surfaces throughly to ensure there is no residual cleaning product left on the surface.

Tea Staining

Tea staining can occur when surfaces are contaminated by irony materials such as swarf or sparks settled on the surface from cutting other materials such as steel or stone. Tea staining is a maintenance issue and is not covered by the product guarantee.

Consumer Law

Under the Australian Consumer Law you are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Any major failure that relates to installation, assembly or other than actual material properties is not covered by the product guarantee.

Contact Us

For any further questions, please give us a call.